1、物業(yè)管理的概念：物業(yè)管理，是指業(yè)主、物業(yè)服務(wù)企業(yè)或者其他管理人對房屋及其配套設(shè)施設(shè)備和相關(guān)場地進(jìn)行維修、養(yǎng)護(hù)、管理，維護(hù)物業(yè)管理區(qū)域內(nèi)的環(huán)境衛(wèi)生和相關(guān)秩序的活動。 1, the concept of property management, property management, refers to the owner, realty service enterprise or any other manager on the premises and facilities equipment and related sites for repair, maintenance, management and maintenance of sanitation within the realty management area and the related order. 2、物業(yè)管理推行社會化、專業(yè)化的服務(wù)，落實好環(huán)境清潔衛(wèi)生工作，不但能推動物業(yè)管理工作的正常開展，也能有效地保持大廈和小區(qū)的“常住常新”“井然有序”的面貌，使廣大住戶、用戶親身感受到環(huán)境的整潔、舒適。 2, property management service socialization, specialization, to carry out the good environment clean health work, not only can promote the normal work of property management, can effectively keep the building and community resident often "new" the appearance of "orderly", make broad residents, the user feels clean and comfortable environment. 3、所屬的公司名稱、企業(yè)理念。 The name of the company and the enterprise philosophy. 4、物業(yè)清潔保潔是指經(jīng)過專門培訓(xùn)的清潔保潔工，使用專門的清潔機(jī)器、清潔工具和清潔物料，按照科學(xué)的管理方法和嚴(yán)格的清潔保養(yǎng)程序、技術(shù)規(guī)范，對特定物業(yè)本身及各種裝飾材料進(jìn)行清掃和護(hù)理，以求保持其應(yīng)有的表面光澤、顏色和高潔凈度的一項專業(yè)化_工作，能使物業(yè)“永葆青春”。 4, property cleaning cleaning refers to the cleaning cleaners, receive special training to use special cleaning machinery, cleaning tools and cleaning materials, in accordance with the scientific management methods and strict cleaning and maintenance procedures, technical specifications, for a particular property itself and all kinds of decorative materials for cleaning and nursing, in order to keep its high surface gloss, color and a specialized _ of the purity of the work, can make the property "eternal youth". 5、清潔保潔工在行走過程中，應(yīng)將工具(包括地拖、掃把、伸縮桿等) ．手持離地向上。 In the course of walking, clean cleaners should be able to hold the tools (including ground tow, broom, telescopic lever).